Classmates Visit

July 30, 2007

Classmates and our teacher

Hi everyone! I have just spent wonderful week of vacation with my classmates. I haven’t seen them for 10 years and they have vissited me here in Moscow :)) It was really great to talk about our school life, the way we joked, played & etc. We have decided to do it annually, make it a-la “Classmates Olympiad” and we will held this olympiad in each classmates current hometown. The 2008 olympiad willl be in St. Petersburg 🙂 We even plan to design a logo of current Moscow olympiad and do the same for each olympiad in future. We have even found our teacher who taught us first 3 years of our school life!

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Check out this link (thanks to Guy Kawasaki): “Should You Start Your Own Work at Home Business?”

US has started campaign against products made in China. I don’t think that this is right from ethical point of view, but what opportunities does it provide to other countries?

I think Russia and other BRI (without China :)) countries may try to benefit from this – any ideas?

Thanks to my friend Maria for this funny link: http://www.youtube.com/watch?v=0bK63uSTTNs 

Outlook 2007 – Key Features (Russian)- This PPT describes the Outlook 2007 features I find most useful.

Nokia Menu Usability

June 4, 2007

Usability

What is the most obvious way to set a sound tone for an incoming SMS?

 My first impression was – the same as with melodies, you just find your tone in phone file manager, click “Options” — and that’s it!

Well, I was wrong. And I and my friend spent like 10 mins to understand that it should be set from “Profiles”… ughh.. usability rules :))

Frankly, I really like Nokia and its menu, but such simple feature was not provided. Even more, the more sms I send and receive, the more personalization I need – I don’t understand why I can’t set a personalized sound tone for incomins SMS 😦

This movie is great and the idea I talked about in “Virtual Reality to Improve Performance” post is used in this movie! 4 guys (one marketer + 3 geniuses) invented a computer without the keyboard and monitor and which costs only 99$. I really recommend this one to all!

Another idea used there: “everything genius is simple”.

Family Tree

Hello, everyone!

The National Geographic Society, IBM, geneticist Spencer Wells, and the Waitt Family Foundation have launched the Genographic Project, a five-year effort to understand the human journey—where we came from and how we got to where we live today. This unprecedented effort will map humanity’s genetic journey through the ages.

You can even participate in this project – I think it is a great chance to find out more about yourself and your family history.

https://www3.nationalgeographic.com/genographic/about.html

HBR IdeaCast 5

April 8, 2007

I have previously written about podcasts. This is really a great thing. I will be posting some excerpts from podcasts which are very interesting.

This is Harvard Business Press idea cast number 5.

 
 

  1. Negotiation – Watkins

    4 negotiation traps:

    1. Being good at capturing value, but not creating it – what you care about, what I care about & then we match these –> maximize what is possible
    2. Creating value, but not capturing – wonderful with creating new ideas, helping others reaching their objectives –> at the end those who proposed new idea are not promoted; opposite to 1; overpromise and undeliver
    3. Failing to focus on relationships – you don’t want meeting your neighbor for the first time at midnight when your house is burning – leaders are focusing on boss/subordinate, but not to colleagues. You should think of networks, not hierarchy
    4. Your reputation as negotiator is hard to get, easy to lose, hard to recover

     
     

  2. Customer satisfaction surveys

    Ultimate question for business: are we treating customers so well that they will come back? – how likely it will recommend to friend

    Top 10 why surveys don’t work:

    1. Too many questions – cartoon about (surveyor knocking doors, noone opened, so the some poor one because others not opened 10,000 questions)
    2. Wrong customers respond, right employees don’t hear the problem –
    3. Sales surveys –
    4. Make out their rules – valuable survey – clearly interpreted by everyone –> instead of one common language, every company has its own standards and measures
    5. Scores on survey don’t link to performance – rare in business.

         
       

    What can they do?

    1. Front line employees and executives – talk to customer how to make surveys valuable

         
       

    

Check this out

Thanks to Seth for  a link!

I am starting to think about using such videos to make business trainings – any good ideas where to start?