I have used most of Seth’s guidelines (http://www.typepad.com/t/trackback/7688230) for preparing presentations. He talks about useful tips for making good presentations and identifies some things you should avoid.

I know I have much to improve my presentations, but Seth’s article & e-book impressed me so much that I have forgot all those PowerPoint templates and use my own 😉

David Maister’s Podcasts

January 30, 2007

As you may notice from my presentation about client expectations management, I learn a lot from David Maister’s books.

I have recently found  David’s blog – wow! He has  a lot of interesting stories and podcasts (David’s seminars which you can hear). I haven’t heard of podcasts before and really glad to have an opportunity to listen to David.

Google alerts

January 29, 2007

One of the best ways to be informed of the WWW updates to a topic you are interested in is to use Google Alerts.

Problems which Google Alerts may solve for you:

1. Strategic Management – Keep track of the information posted about you and your clients/competitors.

2. Education – Find out about new ideas/instruments for a topic in your favorite subject/working research paper/diploma
3. Marketing – how popular is your brand?

Not satisfied expectations

January 27, 2007

I have recently seen an ad about Cadbury’s Picnic. The ad makes impression that their new Picnic has walnuts, but, in fact, it does not. They have just added a “smell” of walnut.

Ufff! I hate this kind of stuff. A friend of mine has  bought this new Picnic and was very disappointed having not found walnuts 😦 Well, a “word of mouth” rule works: neither me, nor my friends are going to buy Picnic anymore 😦

Grammar mistakes

January 26, 2007

I hate when sales managers make grammar mistakes in their letters! This is weird! I just can’t understand managers who allow them to talk/write clients.

Do you have any good & funny examples of mistakes?

BTW, remember my post about “Hello world”? Is it a mistake or not?

Week of business literature in MDK-Arbat

Everyone interested in business reading welcome to “Week of business literature” in MDK-Arbat , Moscow

For registration and details visit MDK-Arbat .

The art of systems thinking

January 21, 2007

Hey there!

I am now reading a great book about systems thinking called “The art of systems thinking” by Ian McDermott & Joseph O’Connor. It introduces reader to systems thinking and is really interesting. One of the great things is that authors are using simple language to describe complex things.

So, I recommend it to everyone. Systems thinking helps us to take a look at our life, business from different point of view – from systems point of view. Systems are everywhere and in order to success we need to use systems approach when evaluating things and solving problems of everyday life.

I have heard a lot about system thinking skills from my teacher at Moscow State University, but had no idead what it means – now I do. The book is really interesting.

If anyone here is interested in systems thinking and in dynamic modelling – feel free to contact me. I am doing a research for my PHD to model business processes of my company in Ithink (software for dynamic modelling) and use this model to teach employees, project managers in particular.

Here are the links:


English version

Russian version

P.S. For all us looking for simplicity: compare the links for English & Russian versions – which link is easier, huh?

Managing client expectations

January 21, 2007

Hey there!

I have recently made a presentation to one IT company about client expectations management: Managing client expectations

I will be really thankful for any comments regarding its design. This is my first try to use photos and minimize text on slide, so feel free to comment. I know there are a lot of things to improve. Come on, help me 😉

P.S. It is in Russian, but if there is a need to translate it, feel free to ask and I will do it if there is a demand


Hello world!

January 21, 2007

Welcome to WordPress.com. This is your first post. Edit or delete it and start blogging!

–> nice first post, isn’t it?:) As a former programmer I remember all those “Hello, World” programs… have you noticed comma in post name?:) I haven’t!  This post added automatically by WordPress and with a mistake?.. really interesting 🙂

Anyway, welcome to my blog! Feel free to comment any topic you want. I am open to any ideas.